At Goognu, we highly regard the trust you place in us. We believe that trust is earned through consistently delivering quality products, courses, and services in a way that upholds your privacy and secures your personal information. This Privacy Policy outlines our continued commitment to your privacy as a user in the United Kingdom.
This policy applies to all information gathered by Goognu Data Services Ltd. (UK) ("Goognu," "the company," "we," "our," or "us") in connection with your interactions on [www.goognu.UK]. It covers data collected through our website, third-party platforms (such as social media networks and promotional microsites), mobile applications, promotional campaigns including giveaways and contests operated by Goognu or authorised affiliates, as well as any offline interactions related to Goognu offerings. Collectively, these are referred to in this policy as the "Goognu Services."
By using the Goognu Services, you acknowledge and agree to the collection and processing of your information as described herein. If you do not agree with this policy, we ask that you refrain from using our services or website.
During your engagement with Goognu Services—whether registering for a course, submitting a query, or signing up for a promotion—you may be asked to provide certain personal details. On our UK website, you might be required to submit your full name, contact number, email, postal address, academic qualifications, and professional background depending on the nature of the course or product.
In instances where you enter promotional contests or request assistance from our support team, similar personal details may be collected to deliver the required service effectively.
\We, or our affiliates or authorised partners, may collect and retain personal data including your name, email, contact number, residential address, gender, and date of birth. This helps us verify age for eligibility—such as being over 13 for US users, 16 for EU users, and 18 for users in India. Where users are under the minimum legal age defined by their jurisdiction, we require consent from a parent or guardian.
When you interact with our Customer Care representatives, you may be informed that the call or conversation is recorded for training and quality assurance. Such recordings may be stored and used for internal improvement purposes.
Goognu, in the regular conduct of its operations, does not typically hold direct access to personal details submitted by users to course counsellors, mentors, or administrative personnel of Goognu Data Services Ltd. However, to resolve inquiries or ensure effective service delivery, certain personal details may be shared between Goognu teams and the academic institution or principal course providers partnered with us.
Occasionally, a customer support member may handle your information to help resolve your issue, and that data may be shared internally with our teams or partner institutions for the same objective.
We may partner with trusted third-party companies, applications, or affiliates to operate and improve our digital services and promotional activities. These partners may make use of cookies, tracking pixels, logs, or other technical tools to support Goognu Services or provide analytics and performance metrics on our behalf.
At times, we may receive data about you from reliable external sources, including marketing affiliates, public data providers, and partner organisations. This information may consist of demographic profiles or contact details and is used to ensure accuracy, personalise your experience, offer recommendations, and improve the overall delivery of our services.
To maintain service quality, we may share your personal information with third-party entities that support Goognu's functionality—whether through technology, customer care, analysis, or payment processing. These entities may be involved in facilitating Goognu's online services, hosting infrastructure, offering academic content, or providing customer engagement features.
In certain marketing or promotional contexts, your details may be shared with other businesses, sponsors, or promotional collaborators. We will always seek your consent before sharing data with these additional parties.
Should you choose to participate in sweepstakes, giveaways, or promotional campaigns, your data may be shared with those parties Goognu collaborates with for such events. If you win, your name or profile may be published in accordance with local advertising and compliance laws.
In case of a merger, business acquisition, or asset transfer involving Goognu UK, your personal information may be transferred to the new business entity or acquiring party. Similarly, if Goognu UK is subject to insolvency proceedings, your stored information may be considered as part of the company’s assets and sold or reassigned accordingly.
We may also share personal data when required to meet legal obligations, respond to lawful requests, or support government investigations. This includes disclosures to prevent fraud, ensure safety, and protect the legal interests of Goognu or its users.
We may share anonymised data sets—free of personal identifiers—with third-party analytics or marketing services. Such data helps us improve our offerings, but no identifiable personal information is included.
You have the right to review, update, or request the deletion of your personal information. If you wish to restrict or object to certain uses of your data—such as marketing outreach—you can contact us to update your preferences.
To access or correct personal information, please get in touch with our privacy team via the contact details provided on our website.
We retain personal data for as long as necessary to fulfil the purposes outlined in this policy, including regulatory and legal obligations, fraud prevention, and dispute resolution. When personal information is no longer required, we securely dispose of or anonymise it.
Goognu UK does not knowingly collect or solicit personal information from children under the age of 16 without the verifiable consent of a parent or guardian. If we learn that we have collected information from a child without the appropriate permissions, we will take immediate action to delete it.
We employ appropriate administrative, technical, and physical security measures to protect your personal information from unauthorised access, loss, misuse, or alteration. While we make every effort to protect your data, no system can be guaranteed as completely secure. Therefore, users should also take precautions when sharing personal information online.
Cookies, pixel tags, and other tracking technologies may be used to improve user experience, understand user behaviour, and track campaign effectiveness. Users can manage cookie preferences via their browser settings.
If you are located outside of the UK and choose to use Goognu Services, your data may be transferred to, stored, and processed in the UK or other jurisdictions. By continuing to use our services, you consent to such cross-border data transfers, subject to applicable data protection regulations.
Goognu UK reserves the right to revise or update this policy at any time. Updates will be posted to our website, and where appropriate, we may notify users through email or account notifications. Continued use of Goognu Services after such changes signifies acceptance of the updated policy.
If you have questions, comments, or concerns about this Privacy Policy or your data rights, please reach out to us at:
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