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Enterprise Cyber Security

Incident Response Services for UK Businesses

When a cyber attack hits, every hour counts. Our incident response team contains the threat, finds out what happened and gets you back to normal, with clear guidance at every step.

Choose emergency help when you need it or an incident response retainer, so experts who already know your environment are ready around the clock.

ISO 27001
CREST
Cyber Essentials Plus
Schedule Security Audit
Direct Security Desk

Request Free Security Scoping

Confidential
Strictly Confidential • NDA Signed Prior to Engagement
24/7
Emergency response line
365 days a year
1 hour
Target initial response
For retainer clients
500+
Assessments delivered
98%
Client retention
Overview

About Incident Response

Why structured, proactive security testing is essential for your organization

Definition & Approach

Definition & Approach

Incident response is the structured process of detecting, containing, investigating and recovering from a security incident. We follow recognised phases, preparation, identification, containment, eradication, recovery and lessons learned, and keep evidence safe so it can support legal, insurance and regulatory needs.

Key Highlights:
  • Rapid containment and eradication
  • Digital forensics and root cause analysis
  • Recovery support and lessons learned
Business Urgency

Business Urgency

The first hours of an incident decide how much damage is done. Poor decisions, lost evidence and slow notification can multiply costs. Under UK and EU GDPR, certain personal data breaches must be reported within 72 hours.

Defense-in-Depth Architecture

Holistic Protection Across Every Attack Surface

Our testing methodologies evaluate entry points, authentication mechanisms, network boundaries, and business logic.

Boundary Hardening
Firewalls, TLS & Endpoints
Identity & RBAC
Auth, Tokens & Privilege
Data Protection
PII, Databases & Encryption
Continuous Retest
Verification & Sign-off
Services & Scope

What our incident response covers

Preparation before an incident, expert help during one and learning after it.

Emergency

Emergency Incident Response

Get experienced responders on the problem fast, whether or not you are an existing client.

Key Vectors Tested:
Ransomware and extortionBusiness email compromiseData breaches and insider incidents
Containment

Containment & Eradication

Stop the attacker spreading, remove their access and close the way they got in.

Key Vectors Tested:
Isolating affected systemsResetting compromised accounts and keysRemoving malware and persistence
Forensics

Digital Forensics & Root Cause Analysis

Collect and analyse evidence to work out how the attack happened and what was affected.

Key Vectors Tested:
Evidence preservation and chain of custodyTimeline of attacker activityData accessed or taken
Recovery

Recovery & Business Continuity Support

Restore systems safely and confirm that the attacker is gone before you return to normal.

Notification

Breach Notification & Stakeholder Support

Advice on notifying regulators, customers, insurers and staff, with clear factual reports.

Readiness

Incident Response Planning & Tabletop Exercises

Build your plan, playbooks and contacts, then rehearse them with a realistic scenario.

Why you need this

Why you need incident response

Key Perspective 1
Most organisations will face a serious incident at some point. Those with a tested plan and experts on call recover faster, lose less and keep more trust.
Key Perspective 2
Acting without experience can destroy evidence, leave the attacker inside or break notification rules. Having a response partner in place before anything happens removes that risk.
Why Manual Penetration Testing Matters

Improvising vs Goognu incident response

Enterprise Standard
Capability / FeatureHandling It AloneGoognu Incident Response
Time to expert help✕ Hours or days to find a providerTarget of one hour on a retainer
Evidence preservation✕ Often lost or alteredForensically sound collection
Containment and eradication✕ Attacker may remain insideVerified removal of access
Notification and reporting support✕ Unclear obligationsClear guidance and factual reports
Key Benefits

Key Benefits of Our Security Assessments

Actionable protection designed to enhance your operational resilience and regulatory standing

Faster recovery

Experienced responders cut the time from discovery to normal operation.

Less damage and cost

Quick containment limits data loss, downtime and reputational harm.

Evidence you can rely on

Findings that support insurance claims, legal action and regulator enquiries.

Stronger afterwards

Lessons learned and fixes that make the next attack harder.

Our Process

Systematic Security Methodology

A six-phase response process based on recognised incident handling practice.

01
Phase 1

Preparation

Agree plans, contacts, access and tooling before an incident, or set them up fast during one.

Deliverable:Response plan and contact list
02
Phase 2

Identification & Triage

Confirm the incident, judge its severity and agree immediate priorities.

Deliverable:Initial assessment
03
Phase 3

Containment

Limit the spread and protect critical systems and data.

Deliverable:Containment actions log
04
Phase 4

Eradication & Recovery

Remove the attacker, fix the cause and restore systems with confidence.

Deliverable:Recovery plan and verification
05
Phase 5

Forensics & Reporting

Analyse the evidence and document what happened, what was affected and why.

Deliverable:Incident report
06
Phase 6

Lessons Learned

Review the response with your team and agree improvements.

Deliverables

What You Receive Upon Completion

Clear, executive-level summaries paired with granular remediation guidance for your engineering teams

For Leadership

Executive incident summary

A plain-English account of what happened, the impact and decisions needed.

Standard Deliverable
For Engineers

Technical incident report

Full timeline, evidence, root cause and remediation steps.

Standard Deliverable
For Security and IT Teams

Improvement plan

Prioritised fixes and process changes to prevent a repeat.

Standard Deliverable
Zero Obligation Scoping

Strengthen Your Security Posture Today

Don't wait for a high-profile security breach or compliance violation to expose vulnerabilities in your systems.

Goognu's certified security specialists deliver actionable, zero-false-positive assessments tailored to your environment. Contact our security team today for a confidential, no-obligation scoping session.

No commitment required
Response within 24 hours
Strict NDA protection
CREST & CEH certified
Frequently Asked Questions

Incident Response FAQs

Common questions about scoping, methodologies, testing windows, and deliverable reports

Contact us straight away, avoid wiping or rebuilding affected systems, and write down what you have seen. Disconnecting a device from the network can help, but keep it powered on if you can so that evidence is not lost.

Have custom compliance or audit requirements?

Our team routinely tests against ISO 27001, SOC 2, PCI-DSS, Cyber Essentials Plus, and GDPR standards.

Consult with our security engineers